Sisters&Co and Covid-19
Dear all our fabulous Sisters&Co customers,
Thank you for all your support and love over the last week, it has been phenomenal and we love you all! We have had to make a few changes to the way we operate during the lockdown so please see outlined below. The safety of our customers, staff and all of New Zealand is our top priority! :)
ONLINE ORDERS
We have been given approval from the MBIE to ship products deemed winter essentials. These include knitwear, warm jumpers, boots and sneakers, and outerwear.
The well-being of out customers is the most important thing, and strict health and safety guidelines as advised by the government will be followed to ensure this remains our top priority.
Your orders and support mean the world to us so on Tuesday the 28th of April we will dispatch your non-essential purchases with lots of love. Should you have any questions in the meantime you can contact us at online@sistersandco.co.nz and we would love to hear from you.
RETURNS
We have extended our returns period in light of the current New Zealand lockdown. All items purchased a week prior to lockdown will have have two weeks post lock down to return their items. All essential orders shipped during the lockdown will also have an extended returns duration of two weeks once the lockdown is lifted. We will also include a return courier sticker so that any full price items can be easily and safely returned to us if need be. Please use the packaing your order arrived in to reduce waste.
Please don't hesitate to contact us on online@sistersandco.co.nz if you have any questions
OUR STORES
Our stores remain closed, so stay home and stay safe.
Our team is on hand almost all the time for any questions you have and we would absolutly love to hear from you.
Much love xx